Legal Notice

LEGAL NOTICE

Squawk and Order provides bird behaviour consultations and general avian care advice based on experience, ongoing education, and a commitment to ethical, welfare-based practices. However, the information and guidance offered on this website and through our services should not be considered a substitute for veterinary diagnosis or treatment.

We are not licensed veterinarians. If your bird is showing signs of illness, injury, or distress, please consult an avian veterinarian immediately.

While we strive to offer accurate, up-to-date information, Squawk and Order cannot guarantee outcomes or be held liable for any loss, injury, or damage arising from the use of our services or the application of information provided.

By using our website or booking a consultation, you acknowledge and accept these terms.

PRIVACY NOTICE

Effective Date: 20th May 2025

At Squawk and Order, your privacy is important to us. This policy explains what personal information we collect, how we use it, and how we keep it safe.

1. What Information We Collect

When you contact us, book a consultation, or use our website, we may collect the following:

Your name and contact details (email, phone number)

Information about your bird(s) relevant to the service

Payment information (processed securely via third-party providers)

Website usage data (via cookies or analytics)

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide consultations

Send appointment confirmations and follow-up resources

Improve our services and website

Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Store and Protect Your Data

Your data is stored securely and only kept for as long as necessary to provide services and comply with any legal or tax obligations. We take reasonable steps to protect your data from unauthorised access, alteration, or disclosure.

4. Your Rights

You have the right to:

Access the data we hold about you

Request corrections or deletion of your data

Withdraw consent for us to use your data

Lodge a complaint with the ICO (UK) if you believe your data has been misused

5. Cookies

Our website may use cookies or analytics tools to help improve your experience. You can adjust your browser settings to block or delete cookies if you prefer.

6. Third-Party Services

We may use secure third-party tools for booking, video calls, or payments (e.g. Zoom, Calendly, Stripe). These services have their own privacy policies, which we recommend you review.

7. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

📧office@squawkandorder.com
🌐 www.squawkandorder.com